1. General Information Only

The content on this website including text, graphics, images, and information about services, conditions, and pricing is provided by Exceptional Health Walk-In Primary Care LLC for general informational and educational purposes only. It is not intended to be, and should not be taken as, medical advice, diagnosis, or treatment.

Always seek the advice of your physician, nurse practitioner, or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

2. No Doctor Patient Relationship

Viewing this website, submitting an appointment request form, or contacting our office through this site does not create a provider-patient relationship between you and Exceptional Health Walk-In Primary Care LLC or any of its staff. A provider-patient relationship is established only once you have been formally accepted as a patient and have completed an in-person or telehealth visit with your provider.

3. Emergency Situations

This website, our appointment request form, and our telehealth platform are not monitored for medical emergencies and must not be used for urgent or life-threatening conditions.

If you believe you are experiencing a medical emergency, including but not limited to chest pain, difficulty breathing, signs of stroke, severe bleeding, or loss of consciousness:

4. Telehealth Limitations

Telehealth visits offered by Exceptional Health are appropriate for many, but not all, types of care. Telehealth is generally suitable for follow-up visits, chronic disease check-ins, medication management, and similar needs, but is not appropriate for conditions requiring physical examination, in-person testing, lab draws, vaccinations, or emergency evaluation.

5. Accuracy of Information

While we make reasonable efforts to keep the information on this website current and accurate including pricing, services, and provider information medicine and healthcare practices change over time, and errors or omissions may occur. We do not warrant that any information on this site is complete, reliable, current, or error-free. Pricing and services listed are subject to change without notice; please confirm current details by contacting our office directly.

6. Third-Party Links & Tools

This website may contain links to third-party websites or tools, such as our patient portal (CharmHealth) or mapping and review services, which are not owned or controlled by Exceptional Health Walk-In Primary Care LLC. We are not responsible for the content, accuracy, or privacy practices of third-party sites.

7. Limitation of Liability

To the fullest extent permitted by law, Exceptional Health Walk-In Primary Care LLC, its owner, and its staff shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or reliance on, the information provided on this website. Your use of this website and its content is at your own risk.